Returns & Exchanges
Valley Fly will be happy to accept unworn, unwashed or defective merchandise for return or exchange.
Please allow 2-3 weeks for your return to be received and processed. We will credit your original form of payment for returns mailed within 30 days of the shipping date and issue a Valley Fly gift card if mailed after 30 days.
Order the wrong size or wrong color?! No worries! If you need to exchange an item for the same item in different size or color, we will waive the Pre-Paid Label fee and the cost of shipping on the new item for all domestic orders!
Feel free to email us at firstname.lastname@example.org and we will provide you with a Pre-Paid Label that will be deducted from the return. If you do not wish to use our label, you can use your own shipping method and ship to the following address:
Valley Fly, LLC
Attn: Returns Department
8429 Shady Vale Lane
Huntersville, NC 28078